*Last Revised: 28 November 2022
Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for (7) days after you receive any item. If (7) days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible for a refund, you must notify us at [email protected] prior to midnight of the 7th day. Additionally, we require a receipt or proof of purchase attached to your email notification to customer care.
For any items that are not software in nature, if items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address listed on this website and we will provide you with the address to return any physical items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.
When returning physical items, consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.
Any questions should be addressed to Customer Care at [email protected]